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Wednesday, November 02, 2011

Apple Idiots

I wasn't aware of this fact, but apparently Apple calls the counter kiddies who work in their storefronts "Apple Geniuses" -- which is a bit like comparing a reconstituted soy patty to Chateau Brignon, because outside of the fact that they are both breathing air, geniuses and retail employees have absolutely nothing in common.

A journalist for CNET recently had a run-in with one of these "Geniuses" concerning his iPhone 4S. The battery was going dead after only 12 hours of minimal usage, which is evidently not an uncommon problem with the 4S. Here's how the first part of the conversation went...

Apple Genius: "You got an iPhone problem?"

Customer: "Yeah. My battery life is pretty weak. I hear that there may be a problem."

AG: "You turn off your phone?"

C: "What do you mean?"

AG: "Do...you...turn...off...your...phone?"

C: "I set the phone down on my desk and the screen goes dark. It's just sitting there."

AG: "Yeah, but do you turn it off?"

C: "Like all the way off?"

AG: "Yeah."

C: "Well, if I turn it off, I can't take calls."

AG: "But do you turn it off at night?"

C: "No, at night I dock it and charge it. It stays fully charged."

AG: "You a doctor on call?"

C: "No."

AG: "Then why do you need to have your phone on?"


Arrogance, ignorance, naivete: The primary qualifications for employment as an Apple Genius.

2 Comments:

Blogger Vizigoth said...

What do expect from a company that pays Al Gore nearly a million dollars to sit on their Board.

16:06  
Blogger Fundy said...

Idiot Apple just admitted a problem with the new OS and the battery. Of course they are taking the Microsoft approach, "iPhone battery fix coming 'in a few weeks".

Yes buy our stuff with the latest bugs...err... features and we will fix it later.

Of course they are laughing at the consumers all the way to the bank.

15:53  

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